Illinois State Library

Illinois Center for the Book


Individual Author Record

General Information

Name:  Jon Yates  

Pen Name: None

Genre: Non-Fiction Other

Audience: Adult;

Born: 1969 in Ames, Iowa


-- Facebook -- http://www.facebook.com/chitribproblem=jon+yates
-- Jon Yates on WorldCat -- http://www.worldcat.org/search?q=jon+yates

E-Mail: -- Yourproblem@tribune.com


Illinois Connection

Jon Yates is writes the "Problem Solver" for the Chicago Tribune's Consumer help section. He currently lives in Oak Park, Illinois.

Biographical and Professional Information

Jon Yates grew up in Ames, Iowa, and began his newspaper career in Iowa City. He briefly covered Congressman Sonny Bono for the Palm Springs Desert Sun and was a crime reporter at the Nashville Tennessean.As creator of the popular “What’s Your Problem?” column in the Chicago Tribune, he has helped thousands of people take charge of their problems and get satisfaction from airlines, utilities, government agencies, health insurance companies, and more. His readers have already gotten back more than $1 million of their hard-earned money from greedy businesses and agencies.


Speaking Engagements

Speaking Engagement Availability yes Please contact [mailto:Katie.Steinberg@HARPERCOLLINS.com Katie.Steinberg@HARPERCOLLINS.com]

Selected Titles At Your Library

What's your problem?
ISBN: 9780062009883. OCLC Number: 696318472

HaperPaperbacks,. .

You're being overcharged on your electric bill. Your health insurance denies a claim you know it should pay. The airline refuses to reimburse you for your lost luggage. Your contractor disappeared with the down payment. You just got a parking ticket for someone else's car. If these problems sound familiar, this is the book for you. As creator of the popular 'What's Your Problem?' column in the Chicago Tribune, Jon Yates has helped thousands of people take charge of their problems and get satisfaction from airlines, utilities, government agencies, health insurance companies, and more ... Packed with tips, strategies, and dozens of real life examples and success stories, What's Your Problem? is a must-have book for every household in America.--Page 4 of cover.