Illinois State Library

Illinois Center for the Book


Individual Author Record

General Information

Name:  Carolyn M. Mulac  

Pen Name: None

Genre: Non-Fiction

Born:

Sites:


Illinois Connection

Mulac lives in Chicago and graduated from the Univeristy of Chicago.

Biographical and Professional Information

Mulac has more than 30 years experience in reference work at the Chicago Public Library. An active member of ALA s Reference and User Services Association (RUSA), she has served on a number of committees and chaired the Reference Books Bulletin Editorial Board, the Dartmouth Medal Committee, and the Management of Reference Committee. She has reviewed reference sources for Booklist since 1991 and contributed to the 6th and 7th editions of Reference Sources for Small and Medium-Sized Libraries. She also reviews books on the performing arts for Library Journal and contributes to Booklist s Points of Reference blog. In 2008, she received the Illinois Library Association's Reference Services Award.


Published Works Expand for more information


Titles At Your Library

Fundamentals of Reference (ALA Fundamentals)
ISBN: 0838910874

Amer Library Assn Editions. 2012

The all-in-one Reference reference you ve been waiting for, this
invaluable book offers a concise introduction to reference sources
and services for a variety of readers, from library staff members
who are asked to work in the reference department to managers
and others who wish to familiarize themselves with this important
area of librarianship. Written in an accessible style and designed
for everyday use, it presents an overview of the basic tools and
techniques of reference work, including

  • Reference Services, a section addressing such important
    topics as telephone reference, the reference interview, and
    electronic reference
  • Reference Sources, chapters which focus on types
    of reference tools, including encyclopedias, dictionaries,
    directories, handbooks, and almanacs
  • Appendixes with key documents prepared by the Reference and User Services Association
    (RUSA) and an annotated bibliography
An excellent training tool for both new and experienced staff, Fundamentals of Reference will
quickly become your fundamental reference!