Individual Author Record
Name: Jon YatesPen Name: None Genre: C:ADULT Non-Fiction Other Born: 1969 in Ames, Iowa Sites:
Illinois ConnectionJon Yates is writes the "Problem Solver" for the Chicago Tribune's Consumer help section. He currently lives in Oak Park, Illinois.
Biographical and Professional InformationJon Yates grew up in Ames, Iowa, and began his newspaper career in Iowa City. He briefly covered Congressman Sonny Bono for the Palm Springs Desert Sun and was a crime reporter at the Nashville Tennessean.As creator of the popular “What’s Your Problem?” column in the Chicago Tribune, he has helped thousands of people take charge of their problems and get satisfaction from airlines, utilities, government agencies, health insurance companies, and more. His readers have already gotten back more than $1 million of their hard-earned money from greedy businesses and agencies.
*''What's Your Problem? Cut Through Red Tape, Challenge the System and Get Your Money Back'', William Morrow Paperbacks, 2011